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  • For adult patients
  • For parents and caregivers

How to check dental information online

A few checks can help you decide what to question before buying a dental product or changing your care. Save the claim and take unclear advice to your dentist.

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A laptop with dental information, a checklist notebook and reading glasses on a desk.

Write down the actual claim

A post promises that one product will solve every gum problem. Before looking for a seller, separate the claim from the sales message. What is it supposed to change, for whom and over what period? “Healthier teeth” does not tell you whether the subject is cleaning, sensitivity, decay or appearance.

Save the original page address. A screenshot may leave out conditions, dates or cautions. If a video links to a study, save that link too. A reference does not by itself prove the promise. You can ask your dentist to help explain whether the study supports it.

Find who is responsible for the text

Look for an author, relevant qualifications, a publisher and a review date. Editing a webpage and checking its health content are different tasks. A recent date in the website footer does not necessarily mean that someone has reviewed the article recently.

Look at who funds the page, too. A manufacturer may provide useful product information while also trying to sell it. Seek an independent explanation of the same question. Missing names or sources call for further checking; they do not prove that every sentence is wrong.

What do the pictures and numbers actually show?

One person's story describes their experience. It does not tell you how often other people get the same result. A before-and-after picture leaves questions about other treatment, elapsed time and unwanted effects unanswered.

Look for an explanation of what a number means. “Twice as effective” needs to say better at what and compared with what. Reducing visible plaque, relieving sensitivity and preventing decay are different claims. Results from a laboratory test or an adult study may not apply to a child. Save any unclear wording and ask the dental team whether it matters for your situation.

You do not need to read a scientific paper unaided. Your useful next step is to bring the exact claim, rather than trying to decide a scientific disagreement yourself.

Notice pressure to buy

Guaranteed results, a countdown to the end of a sale and success stories alone can draw attention to buying while leaving limitations out of view. Look for clear advertising labels and the terms of the offer. A popular post still needs its claims checked.

Before sending health details or document images for a “free analysis”, find out who receives them and how they will be used. If online advice would change your prescribed treatment, discuss it with the professional treating you first.

Sources

  1. Checking the evidence behind a claim National Institutes of Health · EN
  2. Checking online health information National Library of Medicine · EN
  3. News or advertising National Institutes of Health · EN
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